A project is nearing completion. Which of the following tasks is required to ensure continuity after the project closes?
A. Transition ownership to operational team
B. Extended support delivered by project members
C. Ensure the operation team provides warranty prior to handover
D. Periodic training of project team resources
Answer: A
Two project resources have been involved in several heated arguments based on approaches to meet project requirements. The first resource is convinced that the requirement is invalid, whereas the second resource believes that the requirement is valid but should be solved a certain way. As a project manager, which of the following is a suitable conflict resolution approach to attempt to remedy the situation?
A. Attempt `smoothing' and `negotiation' techniques
B. Threaten to report both employees to HR due to bullying
C. Make an executive decision as the project manager
D. Escalate the matter to the project sponsor
Answer: A
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